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IT Emergency Management & Business Continuity Management

Business Continuity ManagementOperational Continuity ManagementIT Emergency ManagementBSI Standard 200-4 / ISO 22301

Protect critical processes, minimize downtime, and recover fast when disruptions hit. We partner with you to build continuity plans aligned to BSI 200-4 and ISO 22301.

Incident Escalation Timeline
Malfunction09:14:02
Security Incident09:14:38
Emergency09:15:11
Crisis09:15:47
Disaster09:16:23
Our Approach

What is Business Continuity Management?

BCM focuses on strategies, plans, and measures to protect critical processes and enable alternative workflows in an emergency. Strengthen resilience and manage risk, guided by proven standards.

System Resilience

Harden individual components and entire infrastructures against unexpected events.

Risk Identification

Surface and manage data protection risks before they escalate.

Rapid Recovery

Minimize downtime with structured continuity and disaster recovery plans.

NIST Special Publication 800-34
BSI 200-4 Emergency Management
ISO/IEC 27031
Classification

Five levels of threat severity

Malfunction

Minor disruption with limited impact

Security Incident

Significant damage to systems or data

Emergency

Operations severely impaired

Crisis

Existential threat to the organization

Disaster

Large-scale, uncontainable event

Root Causes

Causes of a deviation in business continuity

Disruptions to business continuity can stem from natural disasters, technical failures, human error, or cyber attacks. Robust BCM plans are essential to maintain operations and respond effectively when the unexpected occurs.

Direct causes of IT threats

Organizational deficienciesOutdated production technologyManagement deficiencies / inexperienceFailure of information / communication technologyPower failureFire / WaterTerrorism / CrimeNatural disasters

Indirect causes of IT threats

Violations of regulatory requirementsStrikesRising commodity pricesExchange rate changesLoss of suppliersPolitical / social instability
Emergency Response

What happens in an emergency?

01

Emergency detection

  • 24/7 monitoring and early warning systems
  • Automated alert escalation across severity levels
  • Immediate classification of incident type and scope
Active response
Isolate endpoints
Block lateral movement
Capture forensics
Notify stakeholders
02

Emergency consultant responds

  • Certified consultant on-site or remote within minutes
  • Immediate containment and damage limitation
  • Coordination with internal teams and stakeholders
ResolvedSystems fully restored
03

Emergency is solved

  • Structured recovery and service restoration
  • Root cause analysis and forensic documentation
  • Post-incident review with improvement recommendations
Organization

Two tracks, one coordinated response

Effective IT emergency management (BCM) requires clear separation between proactive preparedness and reactive response.

Emergency Coordinator

  • Owns all IT emergency preparedness activities and documentation
  • Plans measures to meet emergency management objectives
  • Identifies IT services required for critical business processes
  • Manages resource allocation for planning and response teams
  • Coordinates training programs and employee awareness

Emergency Team

  • Advises coordinators and implements strategic preparedness measures
  • Participates in preparation, execution, and review of tests and exercises
  • Restarts and restores business processes, applications, and systems
  • Reports to coordinators at regular intervals during active incidents
  • Monitors and executes ordered measures on site
Deliverables

What you get after successful business continuity management

Typical handover objects in IT emergency management are essentially the required documents from BSI Standard 200-4, the guideline for emergency management (if applicable as a guideline in the ISMS):

The emergency preparedness concept
The Business Impact Analysis (BIA)
The risk analysis
The emergency manual

Additional deliverables

Exercise manual, plan, and protocols
Training and awareness concept
Reports, logs, and decision records
Emergency action plans for IT systems

Emergency plans include specific action instructions to minimize IT downtime and resume regular operations promptly.

Personal support throughout Germany

From our headquarters in Berlin, we advise our customers nationwide, whether virtually or live on site.

Security services for SMEs and large corporations

Our satisfied customers include companies of all sizes from various industries.

Certified expertise in IT security

We use certified IT experts for your data security who are familiar with all areas.

IT Emergency Management

IT security you can count on, even in a crisis.

We build tailored continuity and recovery concepts so your operations stay protected around the clock.

Tailored BCM Concepts

Emergency plans designed for your specific infrastructure and availability requirements.

Crisis & Recovery Experts

Certified specialists in business continuity, crisis management, and disaster recovery.

Budget-Aligned Solutions

Scalable advisory packages that match your risk profile and budget.

IT Emergency Management | Decanos